About this shop

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Hours: 8-5 M-F

 

Specialities:  Japanese and European car specialist 

Loaners NO

Notes

 

Score card 

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They are always honest

4.5/5

They are competent

5.0/5

Their repair price is reasonable

4.8/5

They complete the work in a timely manner

4.8/5

They respond well when they screw something up

4.8/5

They take the time to explain the problems and necessary repairs

4.7/5

They treat male and female customers in the same manner

4.7/5

They are always honest

5.0/5

I would use this mechanic again

5.0/5

I would recommend this mechanic to others

5.0/5

They fix the problem the first time

5.0/5

The shop is located in a safe neighborhood

4.8/5

The hours of operation are convenient for customers

4.7/5

They are near public transportation (or provide loaners, shuttle bus, rides as needed)

5.0/5

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Reviews 

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Dec 06, 2018

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The most enjoyable auto repair experience I have ever had! Straight shooter, very knowledgable with all Japanese makes and models. Has been working on automobiles since he was fourteen years old. Member of the local BBB with no blemishes on record. Highly recommend for all types of work.

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Nov 14, 2018

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Originally, we owned just one 1988 Accord, and we took it to the Jap Shop rather than our traditional mechanic because our traditional mechanic refused to do a repair job on it one time. Well, now thanks to the service Jeff provides we own another 1988 Accord, a 1990 Legend and a 91 Legend so we can take our car to Jeff. Jeff is an honest mechanic and the worst thing I could possiblysay about him is that sometimes we'll spend too long there because we are talking with him or one of his mechanics because they are so friendly. They are always super professional and never over-charge. In some cases he has gone out of his way to find used parts when we couldn't afford the necessary repairs any other way. Thanks to a snafu with our oold family mechanic, we have found a new and much better family mechanic!

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Feb 10, 2019

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Five years, 3 cars ( Toyota, Subaru, KIA ) no problems. Really explains problems well. Great teacher. Loves his work and it shows!

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Sep 04, 2019

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We always got our service done at Honda dealerships but when the local dealership gave me an inflated quote for a timing belt repair even though we had a &coupon", I decided to call this shop and without any prompting or knowledge of the competitor's price, I was quoted a little less than the dealership &coupon" price without a coupon here! Then called two more times weeks apart for information on other repairs. Charles didn't know me at all but his knowledge and passion for the cars as well as his courteous manner is what convinced me to give up the dealership and head here. It's not just a job with these guys. They really love what they do. And besides, I was just bugging him for information on the phone and he was very couteous and polite each time. Most importantly, he gave me the same quote on phone anonymously and then again in person without hesitation every time. My old 1992 Honda Accord I bought used still needs several repairs and I'm going back here for them all even though it's three times the drive than to the dealership!

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May 20, 2019

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I brought my car to them one time and my car stopped working the day after I got it back. But they had it towed for free to the shop and had fixed the problem within three hours. Very nice guys and are very willing to fix any problems.

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Nov 07, 2019

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While visiting my mother-in-law, she noted a problem with her Sentra. I called the shop at about 10 AM and they squeezed us in that afternoon. Second, the shop seems to specialize predominantly in go- cart parts and sales. Despite this, they do continue to service cars, and I must say they are very professional. My mother-in-law was treated very well--her English is a second language--and the shop representative (who I believe was the owner) was very courteous, clear in his explanation of what was done, why it was done, and what to do if any problems arose after we left the garage. He had a remarkable tone that was not condescending, or otherwise problematic: just clear and direct. It was the most professional auto repair experience I have ever had in my 45 years on this planet. Prices are fair--not cheap, not expensive--and well worth it. I can't recommend this shop enough.

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Feb 17, 2020

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I was referred to this shop by the cartalk.com website. I had two vehicles serviced by Japanese Specialists (Toyota Camry and a Mitsu Outlander), and the service was excellent. What I liked most about them was the mechanic rated a part's condition on a 1-10 scale so I could make a judgment on whether to have the part serviced during the visit or the following visit.

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Apr 23, 2020

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